Service of Yokohama World Porters

Guide to Service and Facilities

Inforamtion

In front of the main entrance escalator on 2F

Free loan of prams and strollers
 Prams: for infants aged 1-48 months
 Strollers: for infants aged 2-36 months

Car parking service inquiries

Free loan of wheelchairs

Lost and found inquiries

Information counter photo

VIVRE Counter

next to car park on 1F

Aeon product voucher inquiries, Aeon gift card sales, issuing of Aeon receipts (excludes some shops)

Car parking service inquiries

WAON issuing and top-up

Information about "VIVRE" shops and restaurants (phone 045-222-2121)



Coin Lockers / Chilled lockers

Pay lockers are available on 1F and 2F.
Chilled pay lockers are available on 1F near the parking lot.

baby lounge

Baby lounge are available at Ferris wheel side on 2nd ,3rd floor and 4th floor.These rooms are equipped with diaper-changing beds, nursing rooms, hot-water-supply systems, and diaper vending machines.


Priority toilets

Priority toilets for people with special needs are located on each floor. Facilities include diaper-changing beds and universal seats in priority toilets.



ATM

Main entrance side on 1F

Postal savings
 (Weekdays: 9:00am-7:00pm Saturdays, Sundays, and national holidays: 9:00am-5:00pm)

Bank of Yokohama
 (Weekdays: 9:00am-9:00pm Saturdays, Sundays, and national holidays: 9:00am-9:00pm)

Yokohama Shinyoukinko
 (Weekdays: 9:00am-9:00pm Saturdays, Sundays, and national holidays: 9:00am-9:00pm)

AEON Bank
 (Weekdays, Saturdays, Sundays, and national holidays: 10:30am-9:00pm)



Smokers' area

Next to the 1F, 2F, 5F, and 6F car parks.


floor information

No animals (except guide dogs). No smoking. No foreign currency exchange. No taking of photographs. Use of skateboard, kickboards, roller blades or similar articles is prohibited.