YOKOHAMA WORLD PORTERS Services

Information on services and facilities

If you have questions, suggestions or requests about WORLD PORTERS, please visit the Information Desk on the 2nd floor (in front of the main entrance escalators). The Information Desk is also in charge of lost and found items.
  Coin lockers (1st and 2nd floor)
Lockers are available at reasonable charge. * Refrigerated lockers are available in the parking lot access aisle on the 1st floor. (pay)

For people with disabilities

  Wheelchair rental (Information Desk, 2nd floor)
Free wheelchair available for rental.
  Priority Restroom
There are priority restrooms on each floor.
  Parking space for people with disabilities
There are a total of 16 parking spaces reserved for people with disabilities close to the entrance on the following floors: 1st floor (P1), 2nd floor (P3), 5th floor (P7), 6th floor (P9).

For visitors with children

  Baby room (2nd floor, 4th floor at Ferris wheel side)
Diaper changing table, nursing room, water heater and diaper vending machine available.
  Baby strollers rental (2nd floor Information Desk)
Free baby strollers available for rental. * Two sizes available: 2-24 months and 2-36 months.
Notice
○No foreign currency exchange.
○Please refrain from taking pictures inside the facilities.
○No smoking.
○No pets allowed.
○Guide dogs are allowed on the premises.
○Skateboards, scooter kickboards and roller shoes are forbidden.